Most of our USB-C and Thunderbolt 3 docking stations are capable of providing either 60W or 80W to the host system, unfortunately this will not be enough to power or charge the battery or run the computer. Unlike the DisplayLink software graphics the USB-C/Thunderbolt 3 port is a direct connection to the internal graphics adapter ( either Intel or NVIDIA ) and is capable of providing low-level hardware graphics acceleration for 2D and 3D graphics applications, like those in the Adobe suite.Īdditionally, this system comes with a 240W power supply, we recommend using the original Dell power supply when connected to our docking stations. Most system’s with switchable graphics will allow either the Intel or NVIDIA graphics controller to output over the Thunderbolt 3 ports, however this is not guaranteed and one graphics controller may have full control over the port, I cannot be sure how this system is configured without actually testing the system with an external display. This allows for a USB-C or Thunderbolt 3 docking station to directly connect an external display to the system’s internal graphics adapter. The Dell Mobile Workstation Precision 7730 supports Thunderbolt 3 with DisplayPort 1.4 for at least one external display per Dell’s product page. Thank you for the additional system details! The system details does not specify if your system has the NVIDIA or AMD graphics controller, for the purposes of this I will assume the NVIDIA graphics. If you would rather not share that information on a public forum please feel free to email us directly at you, I would be happy to see if we have another docking station not based on DisplayLink USB graphics technology that may be a better fit for your system and software, please let me know the manufacturer name and model number of the computer and I can go ahead and look up what options are available. As you found in testing the software is able to fall back to using the Intel Graphics however it will not have the low level hardware graphics acceleration provided by the NVIDIA controller. Additionally software that utilizes the NVIDIA graphics adapter will not be capable of running on the DisplayLink controlled external displays. The DisplayLink software interacts with the Intel Graphics Drivers as these are primary on the system, with the internal LCD disabled the NVIDIA graphics controller becomes inactive and prevents the NVIDIA control panel from launching. Unfortunately this is the expected behavior when using a DisplayLink based USB graphics adapter or docking station with a computer that supports Intel/NVIDIA switchable graphics. After that, Dimension would still not render.Thanks for reaching out to us, I am sorry this is not working as desired. I then disabled the Intel graphics card in the BIOS, by setting the graphics mode to Discrete (the extra power consumption is irrelevant for our client). I have also tried opening Dimension on the laptop itself, with the docking station disconnected. I have set the NVIDIA card as default for Dimension in the Windows Display settings, although this didn't solve the problem. The problem here would be that the integrated Intel graphics card cannot render it, although the NVIDIA card should definitely work (assumption). When opening Adobe Dimension, the program doesn't render any forms and shapes, as seen in screenshot below. The laptop is connected via an "HP USB-C Universal Dock" to two "ENC EV2785" 4k monitors. The client uses an HP ZBook Studio G4 Mobile Workstation with integrated "Intel(R) HD Graphics 630 1 GB" + "NVIDIA Quadro M1200 3 GB". The problem is mainly visible in Adobe Dimension. I work for an IT company and we've encountered a problem with the laptop that one of our clients uses for graphic design.
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